WE ARE HIRING 2018-01-30T19:11:58+00:00

WE ARE HIRING

We are looking for our new

Front Desk Associate

 An FDA is the primary point of contact for the community and acts as the “face” of Palletized.

Illustrate Palletized values and strive to promote our different Co-Working/Co-Warehousing Culture.

Creating a welcoming and collaborative community environment amongst our members through events and by building relationships with members;

Ensuring that building is fully operational and processes are running smoothly;

Driving growth and promotion of  Palletized provided service offerings;

Duties and Responsibilities

Greeting & Point of Contact

Be the first and last point of contact in your building by:

Covering the front desk during business hours;

Greeting and checking in members’ guests;

Greeting people who come in for tours, tracking walk-ins, scheduling tours and sending confirmation emails;

Managing Commons members checking in and checking out;

Preparing and distributing promotional materials to guests and potential members;

Answering “walk-up” questions from members and guests or referring inquirer to additional resources.

Membership Management

Work on community initiatives designed to develop connections between members, including member introductions, support during events, and both email and print communications. Be active on the Member Network. Solve member-related issues to ensure a cohesive community.

Events & Community Management

Make posters for events. Assist with setup and breakdown of events, including by ordering food and beverages. Prepare building newsletter.

Building Operations and Management

Assist with move-ins and move-outs, including by preparing and distributing welcome packets for new members. Assist with building operations and maintenance to ensure highest level of member experience by:

Fielding and assigning requests submitted through Liquid Space, Da-Vinci, among others…

Managing keycard activations

Ensuring that building is clean and well kept;

Ordering consumables;

Mail and Package handling responsibilities as needed.

Experience and Requirements

  • College graduate with a four-year degree preferred, but not required;
  • Customer service and sales experience a plus;
  • Must have strong verbal and written communication skills “Bi-Lingual” (Spanish and English);
  • Exceptional organizational and multitasking skills;
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy;
  • Passion for entrepreneurial communities;
  • Proficient in basic computer skills.

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